Best Troubleshooting Tips for Hisense Roku TV [Complete Guide]

Hisense Roku TV is one of the popular Smart TV that comes with a built-in Roku OS. Like all Smart TVs, Hisense Roku TV has its fair share of troubles. If you are using Hisense Roku TV and you encounter problems like the TV not connecting to Wi-Fi, the TV screen keeps flickering, the LED light on your TV keeps blinking, and more. But you don’t have to worry, as there are a lot of troubleshooting methods available to fix your Hisense Roku TV.

Why is Hisense Roku TV Not Working

There may be some issues with the Hardware, or loads of cache must be stored on your TV, and that’s why your Hisense Roku TV is not working. However, you can easily fix the issue with the troubleshooting guidelines given below.

9 Troubleshooting Methods for Hisense Roku TV

There are many problems that can cause your Hisense TV to not work correctly. We will see about the list of problems and solutions to fix the issues on your TV.

1. Hisense Roku TV Won’t Turn On

After pressing the Power button on your Hisense TV remote and your TV won’t turn on, or it turns on for a second and turns off again. It means there is a problem with the power supply, and you can solve this problem by using one of the methods available below:

Method 1:

1. Unplug the power cable from the wall outlet.

2. Wait for at least 60 seconds and plug in the cable to the outlet.

3. Now, try turning on the TV.

Method 2:

1. Remove the batteries from your TV remote.

2. Press and hold the Power button for a minimum of 15 seconds.

3. Then, reinsert the batteries back into the remote.

4. Press the Power button and check whether the TV is turning on.

Method 3:

If you find that your TV works properly after trying the above methods, nevertheless, the problem keeps on happening frequently. Then, the only way to solve the problem is by factory resetting your Hisense Roku TV.

1. Turn on your TV and go to Settings.

2. Select System and click on Advanced System Settings.

3. Click on the Factory Reset option.

4. Enter the PIN displayed on your TV screen and select the OK button.

5. Hit the Start factory reset button to reset your Roku TV.

Note: This method will reset all your settings to default and deletes all apps other than the built-in apps. And your Hisense Roku TV will look just like when you first bought it.

2. Hisense Roku TV Keeps on Flickering

Flickering is a common problem that happens on almost all smart TVs. You can easily solve the problem by turning your TV Off and On. If this doesn’t solve it, then try using the troubleshooting methods to solve the issue.

• Unplug the power cable from the power supply and wait for at least 60 seconds. Plug the power cable back into the power source and check if the TV is flickering.
• Try connecting your power cable to a different wall outlet.
• The reason your TV is flickering might be due to interference from nearby objects like smartphones, electric tools, fans, or more. So clear the area near your TV and check whether your TV is flickering.
• If your cable wire is damaged or unsecured, it can cause flickering. Make sure the cables that are connected to the TV are secured. If not, replace it with a new one.
• You can also try turning off the Energy Saving feature on your TV. To do this,
  1. Go to Settings on your TV.
  2. Select Picture and click on Picture Mode.
  3. There will be 7 options available for you.
  4. Go through these options one by one and select the option that removes flickering from your TV.

• As a last resort, you can hard reset your Hisense Roku Smart TV to troubleshoot the problem.

Note: Even after trying Factory Reset, the problem still isn’t fixed. This means the problem might be with the hardware. Contact the professionals to fix the problem.

3. Hisense Roku TV Not Responding to Remote

If your Hisense Roku TV remote is not working, you can follow the steps below to fix the issue:

• If the batteries on your Hisense Roku TV remote are low, it can cause your TV not to respond properly. Try changing the batteries to a new one and try if your TV is responding.
• There may be an external source that’s interfering with the connection between your remote and TV. Clear the area of any electronic devices near your TV.
• Make sure that there aren’t any objects blocking your TV sensor.

4. Hisense Roku TV Keeps on Blinking

If the red light on your Hisense TV keeps on blinking, then it’s likely that the problem is with the hardware. In any case, power-cycle your TV to verify whether the problem is with your hardware.

1. Press the Power button on your TV.

2. Then, unplug your TV’s power cord from the wall outlet.

3. Wait for at least 30 seconds and plug the power cord back into the wall outlet.

4. Turn on your device and check whether the LED red light is still blinking.

If the red light is still blinking, then the problem is with your hardware.

• If the red light blinks 6 times, the problem could be the backlight, defunct mainboard, power board, or inverter board.
• If the red light blinks 4 times, the problem could be the inverter board wires or the main logic board.

If you have a warranty, you can contact Hisense Customer Support for troubleshooting advice and repair and if your warranty has expired, call a professional to fix your TV.

5. Hisense Roku TV Goes Black

If your Hisense TV goes black when streaming content and you can’t see what’s streaming on your TV, but you can hear the audio, you can follow the steps below to fix the issue.

1. Unplug the power cable from the power source.

2. Press and hold the Power button on your remote for about 20 seconds.

3. keep the TV unplugged for 2 minutes and plug the power cable back into the power source.

4. Turn on your TV and check whether the black screen appears.

If the black screen appears even after trying the above method, then the problem is with your hardware. Your power board, mainboard, or LED might be malfunctioning. You need to contact Hisense Customer service or a professional to fix the problem.

6. Hisense Roku TV Brightness Problem

If you feel the brightness is too high or low, you need the best picture Settings on your Roku TV.

1. Press the Settings button on your TV remote control.

2. On the menu that appears, press the Right direction key.

3. Select Picture Mode from the available options.

4. On Picture Mode, there will be various settings available to change the brightness of your TV. Set the brightness you want. You can also optimize your picture settings by setting the following parameters

Settings	Value
Picture Mode	Theatre Night
Backlight	52
Color	49
Color Space	Auto
Contrast	47
Color Temperature	Low
Gamma	2
HDMI Dynamic Range	Auto
Local Dimming	High
Sharpness	0
Tint	0

Note: You need to make sure that all other settings that were not mentioned should to turned Off or the value should be set to Zero. For RGB color, set the default value.

7. Hisense Roku TV Shows Pictures But no Sound

Are you able to watch movies or TV shows on your TV but can’t hear any sound? This is not a big issue, and you can easily solve it using the Hisense Roku TV troubleshooting methods below:

• Check whether your TV is on Mute mode and if the mode is On, turn it Off.
• Check whether your TV’s volume is more than zero and if it is zero, then increase the volume.

If there above methods do not solve the problem, there might be a problem with your speaker. Contact the professionals or Hisense Customer service to solve the problem.

8. Hisense Roku TV Not Connecting to Wi-Fi

Without an internet connection, you can’t stream your favorites on your Hisense Roku TV. So, If your Hisense TV is not connecting to Wi-Fi, the first thing you should do is verify whether the problem is with your TV or Wi-Fi.

• Try connecting any of your other devices to the Wi-Fi and check whether it is working or not. If it isn’t, then there is a problem with your Wi-Fi.
• Reset your router by unplugging it from the power source for about 60 seconds and plugging the router back into the power source. If the problem still exists, the problem is with your service provider.

You can solve Wi-Fi not connecting issue using the steps below:

• Disconnect devices other than your TV from the Wi-Fi. Now, if your Wi-Fi connects to your TV, it means that your Wi-Fi is congested because too many devices are connected to the same Wi-Fi network.
• If you are using dual-band frequency Wi-Fi (2.4 GHz and 5 GHz), then set your TV bandwidth to 5 GHz as it offers wider space for devices and applications that needs a lot of network speed.
• You can also try clearing the cache on your Roku TV.

9. Hisense Roku TV Turns On And Then Turns Off Automatically

It will be quite frustrating when you turn on your TV and then your TV turns off automatically the next second. This issue is quite easy to fix.

• Check whether the Power button on your remote is stuck and if it is, then remove the batteries and try getting the button free. You can also try some of the best replacement remotes for your Roku TV.
• Hard reset your TV by unplugging it from the power supply for about 15 minutes. Then plug your TV back in.

Frequently Asked Questions