Paramount Plus is one of the best Streaming services for your Roku. And you also can get access to Paramount Plus as cheap as $4.99 per month. But the only problem is that most Roku users are complaining that the Paramount Plus app is not working for their device in recent times. However, there is still no clarification regarding the same from either the Paramount Network on the Roku Inc. So, the following guide is only prepared to be informative to the users who are in a rush to fix the not working issues with the Paramount Plus on Roku.
Why is My Paramount Plus Not Working on Roku
There may be server issues with Paramount Plus, or your subscription might have expired. Otherwise, there might be some external issues that cause the Paramount Plus app on Roku not to work. And some of the common issues that you can find on the Paramount Plus app are:
- Paramount Plus app is not loading
- Paramount Plus app is slow to respond
- Freezing Issues on Paramount Plus app
- Paramount Plus app refuses to Open
How to Solve the Issues with Paramount Plus on Roku
By following the troubleshooting methods mentioned below, you can easily fix the issues on the Paramount Plus app.
1. Paramount Plus App Not Loading
If the Paramount Plus app is not loading, the following troubleshooting methods will help you fix the issue.
Check the Account Details
Paramount Plus is not a free platform to watch your favorite movies and TV shows. That means you need a subscription to the platform to access their service. And in case you can’t access the content offered by Paramount Plus, it may be because the subscription might have expired. So, check if you have a valid subscription to access Paramount Plus and try again.
Check the Servers of Paramount Plus
In an alternative case, if you find out that the Paramount Plus app is not loading, you need to check the servers of Paramount Plus. To check the servers of Paramount Plus, you can visit third-party websites like the Downdetector. If you found that the server issues are the problem, the issues on the Paramount Plus will be temporary and will be resolved automatically.
2. Paramount Plus App is Slow to Respond
Suppose you find the Paramount app is slow to respond; you can follow the troubleshooting methods below to fix the issue.
Check your Internet Connection
If the server issues are not the reason why the Paramount Plus is not working, it may be because of the Internet connectivity issue. So, check your internet connection and try to fix the issue.
1. On the Roku home screen, select Settings.
2. Next, select the Network option.
3. Choose the Check Connection option from the left pane.
4. Now, you can check the signal strength of your internet connection. In case of low signal strength, try to boost internet speed on Roku.
Restart your Router
If the internet connectivity issues on your Roku are not yet fixed, you can restart your router. To do that, just unplug the router from the power source and wait for 5-10 minutes. After that, connect your Router to a power source. Finally, check the internet connectivity status on your Roku. Now, the internet connectivity issues will be resolved on Roku.
Sign Out and Sign In on Paramount Plus
You can try signing out and signing in on Paramount+ to check whether it is working or not. Use the following steps to Sign in and Sign out on Paramount+:
(1) Go to the Paramount+ app on your Roku.
(2) Select Settings and choose the Account option.
(3) Choose the Sign out option.
(4) Select Sign in after a few seconds.
(5) Type your Paramount+ account details and select the Sign-in button.
3. Freezing Issues on Paramount Plus App
You can easily fix the freezing issue on the Paramount Plus app by following the troubleshooting methods given below:
Restart Roku
You can restart your Roku and check whether Paramount+ is working or not:
(1) Press the Home button on your Roku remote.
(2) Select Settings and choose System.
(3) Choose System restart and select Restart.
Update Roku
The reason Paramount+ is not working is because of software incompatibility. Use the following method to update Roku and check whether Paramount+ is working or not:
(1) Press the Home button on your Roku remote.
(2) Select Settings and choose System.
(3) Choose System Update and select Check Now.
Update Paramount Plus App
Maybe you might not have updated the Paramount Plus app, and that’s why the app is not responding properly. So, try updating the Paramount Plus app to fix the issue.
1. Go to the home screen of Roku.
2. Make sure that the Home tab is selected. Next, press the Right Arrow button on your remote.
3. Navigate to the Paramount Plus app and press the Asterisk button.
4. Now, select the Check for updates option.
5. Your Roku device will check for any available updates. If an update is found, the Paramount Plus app will be automatically updated.
4. Paramount Plus App Not Opening
In case the Paramount Plus app is not opening, you can try using the fixes given below to fix the issue.
Uninstall and Reinstall Paramount Plus
You can try to uninstall Paramount+ and reinstall it again on Roku; sign in with your account and check whether it is working or not. Then, use the following steps to Uninstall Paramount+:
(1) Press the Home button on your Roku remote. Next, press the Right Arrow button on your remote.
(2) Choose Paramount+ and press the (*) button on your remote.
(3) Select Remove channel from the list to remove Paramount+ from Roku and select OK.
Paramount+ has been removed. Use the following steps to install Paramount Plus on Roku:
(1) On your Roku remote, press the Home button.
(2) Choose Streaming Channels and select Search Channel.
(3) Type Paramount+ using the virtual keyboard on the search bar and search for the Paramount Plus app. Next, select the Paramount+ app.
(4) Select the Add channel button.
(5) Then, after adding the Paramount+ app, hit the Go to Channel option.
(6) Log in to your account and check if the Paramount+ app is working or not.
Factory Reset Roku
Factory resetting your Roku TV will delete all the settings and the files you have saved on your device. And this process may help you fix the issues on your Roku TV. But all the channels you have added, including the Paramount+, will be removed. However, you can add all of your favorite channels again from the Channel Store. And the following guide will help you to reset your Roku TV.
(1) Press the Home button from your Roku remote.
(2) Choose Settings and select System.
(3) Select Advanced system settings and choose Factory reset.
If, even after trying out all the above methods and yet Paramount+ is still not working on Roku, then go to Roku Support or Paramount+ Help. Here, ask about the difficulties you are experiencing on Paramount+, and professional technicians will help you solve Paramount Plus not working on Roku.
Frequently Asked Questions
Yes, the Paramount Plus channel on Roku works very well.
Yes, you can fix the issues with Paramount Plus on Roku.