6 Ways to Fix the Roku Error Code 016

There are various types of Roku and one common thing in all of those streaming devices is that you can access the Roku Channel Store to add channels to your Roku TV. Imagine that you are streaming a channel on your Roku TV, and suddenly you get a Roku Error code 016. You may be questioning why that is happening. If you want a simple gist, it is either your internet is not working or your Roku device is not connected to the internet. So, if you are looking to find a fix, the following article will be useful to you.

Various Methods to Fix the Roku Error Code 016

The following are the various methods that you can use to fix the Roku Error Code 016.

Powercycle

Before trying to fix the issue with all those in-depth procedures, we want you to first do a quick power cycle. All though doesn’t sound like much, but power cycle is very effective. It might take just a few minutes to do it, but it gives a soft reset to the device. The power cycle also helps remove any corrupt DNS cache on Roku, which might have triggered the error in the first place. If you follow the steps mentioned below, you can easily complete this process.

[1] The first step is to shut down your Roku device and your router. Then, unplug the power cord.

[2] Wait for your Roku device to completely power off by itself.

[3] After that, wait for 30 seconds and plug the power cord back in.

Now, turn on your Roku TV and try connecting your device to your wifi and see if the error remains.

Completing a System Restart to Fix Roku Error Code 016

If you are still unable to connect, then we suggest you try restarting your Roku. Also, you can follow the steps below to do the same.

[1] Press the Home button on your Roku remote.

NOTE: To use your remote, you must pair Roku remote to your Roku TV.

[2] Navigate to the Settings option.

[3] From the list of options, select System.

[4] Next, choose System Restart > Restart.

Once again, select the Restart button, and the Roku device will automatically turn off for a few seconds. When you see the Roku a notice a bouncing Roku logo, it’ll mean that the restart is complete.

Troubleshooting Issues Regarding Internet Connection

There are many issues that can occur via an internet connection that can lead to Roku error code 016. So, we have tried listing them with the possible solutions.

Checking Internet Speed Via Roku

Roku requires a stable connection to stream properly. Slow internet can also lead to the occurrence of this error. If you follow the steps mentioned below, you will be able to check whether your internet is up to the standard of it or not.

[1] From the home screen of your Roku TV, select the Settings option.

[2] From the Settings, select the Network option.

[3] Choose the Check connection option from Network.

[4] With you clicking on that Roku device will immediately spring into action and start running a diagnostic of the connection. The results of it will be displayed in a few minutes.

After the diagnostic is done, you will get the results on the right side. If it is showing Excellent or good, that means your internet is performing well. If not, it shows something like weak. Then, you must try the following method to solve this issue.

Enabling Network Ping

Now, this is a procedure in which you will have to access the Roku Secret menu. In this procedure, we will try to enable the disabled network ping. We might have to do this because many a time, the device warms your home router with a huge number of ping packets. Enabling the network ping will not only increase your connection but also stabilize it, which will, in turn, help you resolve Roku error code 016. To do so, you will have to follow the steps mentioned below :

[1] First, we will have to access the Secret screen menu. For that, press the Home button on your Roku remote 5 times.

[2] Now that we have successfully reached the Secret Screen Menu, press Fast Forward, Play, Rewind, Play, and Fast Forward button on your Roku remote. You will see that the system settings screen appears on-screen. If it does not, then you must try the above-mentioned protocol again.

[3] Now to enable the network ping, open the System operations setting and choose Disable Network Pings and press OK on your Roku remote.

After that, check if the error code has been eliminated.

Reconnecting or using a New Router

If your internet connection is still not fixed, we have another option for you. This is to try reconnecting to your router or trying another router. Follow the below-mentioned steps to do that.

[1] Press the Home button on your Roku remote and select Settings from the side menu.

[2] From the dropdown menu, select Network and press OK on your Roku remote.

[3] Now that you have selected Network, you will get a new list of menus. From that, you have to select Set up the connection and press OK on your Roku remote.

[4] Choose the Wireless option, and you will see a list of Wi-Fi; now, choose your router and connect to it.

With that, you will be able to reconnect to your router, although if still the issue persists, you can follow the procedure again and try connecting to a new router which might help resolve the issue.

Using Wired Connection

There might be an issue with your Wi-Fi emitter, and it would be a very good option to try connecting an ethernet port just to confirm, as wired internet is a very stable option. You will have to follow the step from 1 to 3 of the previous topic and omit just one step, which is as follows:

[1] After selecting the Setup connection instead of Wireless, select the Wired option and press OK on your Roku remote.

Change Wi-Fi Settings

If the issue with the internet still stays, we have one last way to resolve it. We believe that changing the wireless channel can actually help improve and stabilize your internet. Moreover, this method actually fixes the Roku error code 016. Follow the steps given below to do so.

[1] The first step will log in to 192.168.1.1 in your browser.

[2] Enter your log-in credentials, including your username and password. And then select the network option.

[3] Now choose the WLAN option. And select 1,6 or 11. After doing so, click on apply or save changes.

Contact Support

If you couldn’t still resolve the Roku Error Code 016, you should contact Roku support, and they will assist you regarding all your query.

FAQs