How to Fix Roku Screen Mirroring Not Working Issue

Roku has a truckload of apps in its Roku Channel Store, which you can easily download and watch on your Roku device. But, for those apps that are not available on the Channel Store, you need to Screen Mirror them from devices like Android, iPhone, Windows, and Mac. There will be times when you are looking to Screen Mirror content to Roku but are unable to do it. This is one of the most common problems that Roku users face from time to time. If you are a novice and are confused about how to Fix Roku Screen Mirroring Not Working issue, then go through this article and get to know all the possible methods to fix this issue.

Reasons for Roku Screen Mirroring Not Working Issue

There could be many reasons why this issue happens. Most of the time, this issue is caused due to,

• Problems with the Wi-Fi connection.
• Incompatible devices.
• Not enabling the required features.
• Accumulation of Cache files.
• Not updating your Roku OS

How to Fix Roku Screen Mirroring Not Working Problem

The list of troubleshooting methods to fix the Roku Screen Mirroring not working problem is provided below.

• Check If your Roku supports Screen Mirroring
• Reconnect Devices
• Restart your Roku Device
• Disable VPN
• Change Wi-Fi’s Frequency Band
• Enable Airplay on Roku
• Set Connection to Private
• Update Roku Device
• Factory Reset Roku
• Contact Customer Support

Check If your Roku supports Screen Mirroring

Only those Roku devices running on OS version 7.7 or above support mirroring. If you are using a device below this version, screen mirroring isn’t possible. To check the Roku OS version,

1. Turn on your Roku device and go to its home screen.

2. Scroll down and select Settings.

3. In that, select System.

4. Then, select About.

There, you can see the OS version that is installed on your Roku device. If it runs on a version lesser than OS 7.7, you can’t screen mirror.

Reconnect Devices

If a minor issue causes Roku Screen Mirroring to not work, then a simple disconnect & reconnect would solve this. What we do here is, turn off Screen Mirroring and, after a few minutes, turn it on and allow devices to connect. To do this,

1. Turn on your Roku device and go to its home screen.

2. Scroll down and click on Settings.

3. In that, select System and choose the Screen mirroring option.

4. In that, select Screen mirroring mode.

5. Then click on Never allow in that and wait for a minute.

6. Then, select Prompt, which allows devices to connect,

After this, try screen mirroring your Smart Phone/PC to your Roku device. If you cannot establish a connection, move to the following troubleshooting method.

Restart your Roku Device

There might be some instances where your Roku might face some temporary errors. At such times, a simple restarting can fix this screen mirroring issue. To restart your Roku device,

1. Turn on your Roku device and go to its home screen.

2. In that, select Settings and scroll down and click on System.

3. Then, in the list of options, select System restart.

4. Now, your Roku device will restart.

5. Along with your Roku device, try restarting your PC/Smart Phone with which you are screen mirroring.

After a restart, check whether screen mirroring works on your Roku. If not, proceed to the next set of troubleshooting techniques.

Disable VPN

Sometimes, we use a VPN to access geo-restricted content on our Roku devices. If you are using a VPN on your Smart Phone or PC while trying to Screen Mirror, try disabling that. Even after disabling VPN, if you are still unable to Screen Mirror, then try the fixes in the upcoming steps.

Change Wi-Fi’s Frequency Band

If the Wi-Fi to which you have connected your devices has a poor signal strength, then you may not be able to Screen Mirror to your Roku devices. To check the Signal strength, go to Roku’s Settings  → Network  → About  → Signal Strength (Poor, Fair, Good, Excellent).

1. If your Signal strength is Poor, adjust and keep the Wi-Fi router close to your TV. Or else, disconnect extra devices sharing the same network to improve the signal strength.

2. Suppose your wireless router supports only a 2.4Ghz frequency range, upgrade it to a model that supports dual-band (2.4Ghz or 5Ghz).

Even upon making these changes, if you cannot Screen Mirror, try the ensuing methods.

Enable Airplay on Roku

For those looking to Screen Mirror iPhone to Roku TV, ensure that you have enabled AirPlay on both devices. Also, make sure that the Roku is running OS version 7.7 or above and the iPhone is running iOS 9.4 or above. If you check all these features, then you can screen mirror your iPhone to Roku TV via AirPlay. To do this,

1. First, turn on AirPlay on your iPhone.

2. Next, on your Roku device, go to its Settings.

3. In that, select Apple AirPlay and HomeKit.

4. Now, select Airplay and press OK.

5. You’ll be able to Screen Mirror iPhone content to your Roku device.

Even upon doing this, if you cannot Screen Mirror, try the below-mentioned fixes.

Set Connection to Private

When Screen Mirroring from your Phone or PC to Roku, check if you have set your Network connection to Private. If you are in public mode, your system firewall will block all apps from connecting. To do this,

1. Connect your Roku to the same Wi-Fi as the other screen mirroring device.

2. On its home screen, select Settings.

3. In that, select Network and click on Check connection.

4. There, set the connection to Private.

After making these changes, try to Screen Mirror your Smart Phone or PC to your Roku device. If this method doesn’t reap any expected results, try the next workaround.

Update Roku Device

Most of the time, updating your Roku OS to its latest version can fix the Screen Mirroring issue. By updating, you’ll get rid of any minor glitches nagging your Roku device. To do this,

1. Turn on your Roku TV and connect it to the internet.

2. On its home screen, scroll down and click on Settings.

3. In that, choose System and click on System update.

4. Now, tap on Check now and let the device look for the latest updates.

5. If there are any updates available, then click on Update now and update your Roku device.

NOTE: If there are no new updates available, a message displaying ‘All Software is up to Date’ gets shown on your TV.

Your device will restart after the update. After this, try screen mirroring your Roku device. If the issue still persists, do the next method.

Factory Reset Roku

A factory reset should be considered only as a last resort. In this method, all the data saved on your Roku device would get deleted. This includes media, saved passwords, user IDs, etc., and any minor bugs causing the Roku Screen Mirror not working issue. To do a factory reset of your Roku device,

1. Turn on your Roku device and go to its home screen.

2. In that, scroll down and choose Settings.

3. Then click on System Advanced system settings.

4. Choose Factory reset and enter the Pin displayed on your TV in the required field. Then, click OK.

5. In the following pop-up window, click on Start factory reset.

6. After this, your Roku device will shut down and complete the process.

Now, turn on your Roku device and try Screen Mirroring PC/Smart Phone to it. If it doesn’t yield any results, then you have no other way than to contact customer support at Roku.

Contact Customer Support

Unfortunately, if no methods yield any positive results, then there has to be a serious issue only the experts can diagnose. So, contact Roku customer support through their website and explain this issue to them clearly. They would provide you with apt solutions to sort it out. Even if they suggest any hardware replacements, go to the nearest Roku service center and get it done.

Frequently Asked Questions